Office of Technology Services

Phone: 410-704-5151

The Office of Technology Services (OTS) provides computing support to the Towson University community. Student Computing Services (SCS) and OTS Training are units within OTS responsible for providing technology services and support directly to students.

Student Computing Services (SCS)

Cook Library 35 and Towson Run 123
Phone: 410-704-5151
SMS Text Message: 410-324-7271
Email: scs@towson.edu

Technology Support

SCS provides technical resources and support for students of all majors and experience levels. The SCS Service Desk is the point of contact for technology-related issues, supporting access and use of all the major student systems at TU, including Towson Online Services (advising, schedules, course registration, bill payment), BlackBoard (course management system) and Webmail Powered by Google. Students can also get assistance with connectivity issues, wireless network configuration, virus and spyware removal, and general application and computer questions. We also offer a list of remote learning resources

Studios, Computer Labs, and Printing

In addition to the Service Desk, on the first level of Cook Library, SCS operates a computer lab, a learning center, and multimedia production studios, offering access to standard and course-based software applications; 3D printing, wepa printing, and large-format printing; collaborative workstations; consultations with SCS staff; rehearsal space for presentations; studio space for audio/video production and short-term loans of digital cameras and camcorders. We also have two high powered computers, that we call Power Stations, available for video rendering and other high-powered computing needs. At SCS in Towson Run 123, get access to technology support and computers in West Village. 

Residential Network and Television

SCS provides support for the TU Residential Network (ResNet) and XFINITY on Campus streaming service in the University-supported residence halls. We have Roku media players available to borrow by resident students. 

TU NetID

Your NetID is a user-specific ID that grants access to TU resources, like your financial information and grades, and it should be kept confidential. Do not share it with anyone! No one at TU will ever ask for your NetID password so be cautious of “phishing” emails asking you to enter your NetID password. Visit the phishing web page for more information.

As a Towson University student, you have access to the following resources:

More resources and information can be found on our Student Technology Orientation page. 

OTS Training

Cook Library 408
Phone: 410-704-4070
Email: training@towson.edu 

OTS Training offers free workshops and training on technology topics such as Office 365. Visit the OTS Training webpage to access 180+ self-help training documents, and 100+ video tutorials on technology related topics. We offer one-on-one sessions for students, or customized group training for student organizations where we bring the training - and laptops - to you. Email us directly to schedule a workshop.